At ZARNELVIOX, we strive to ensure that our customers are fully satisfied with their purchases. If you need to return an item, please review our policy below.
Items are eligible for return within 30 days of receipt. To qualify for a return, the item must be unused, in the original packaging, and in the same condition as received.
The following items cannot be returned:
To initiate a return, please follow these steps:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
If you need to exchange an item, please contact us to discuss your options. Exchanges are subject to product availability.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to an error on our part.
If you have any questions about our returns policy, please contact us at [email protected] or call us at (555) 123-4567.